Tazenix Digital is part of TazenixServing clients in every country
Digital
Home/Help and FAQ

How it works

Simple from first message to final delivery.

1

Pick a plan or product

Compare scope, price and delivery time, or download a product instantly.

2

Share your brief

Send your requirements. Delivery time starts once we have everything.

3

Review and approve

Check the work, request included revisions, then approve.

One team

Brand, website, ads and hosting from the same team.

Clear timing

Every package shows its delivery time or billing.

Fair revisions

Revisions are listed in each package.

Secure payment

You pay on our secure payment page, by card, wallet or transfer.

Questions, answered

How do I pay?

Add what you need to your cart and add your details. Then choose how to pay on the secure payment page: EPS (cards and mobile banking), Taptap Send, Sendwave, PayPal, Binance Pay or bank transfer. Your invoice is in your account.

Do prices include VAT or sales tax?

Prices are shown before tax. VAT, GST or sales tax is added where it applies and shown on your invoice.

What if a product does not work for me?

Write to us within 14 days. We will help you fix it, and if we cannot, we will refund you.

How do I get my files?

We email your download link as soon as your payment is confirmed.

Can you customise a template for me?

Yes. Send a custom request with what you would like to change and we will send a quote within one working day.

Is ad spend included?

No. Ad spend is paid directly to Meta or Google. Our price covers setup, creatives, management and reporting.

How do domain and hosting orders work?

Choose your name and plan and send the order. We register and set everything up, then hand over your login details.

Which time zones do you support?

We reply to every message within one working day, whether you are in North America, Europe, Asia or Oceania.

Can I pay in my own currency?

Prices are shown in your local currency for convenience. Your final amount and currency are confirmed on your invoice.

Still not sure?

Talk to a specialist for 30 minutes. One small fee, any service, no obligation.

Book a consultation

Ready to grow with Tazenix Digital?

Tell us what you need and we'll reply within one working day.

hello@tazenix.com