Legal and policies
Plain-language summaries of how we work. Last updated October 2026.
Terms of service
When you place an order, you pay on our secure payment page and, for custom work, we send a written quote. Work starts once payment, or the agreed deposit, is confirmed. Delivery times on each package are estimates that begin when we have everything we need from you. You confirm that you have the rights to any logos, text and images you send us. Our responsibility for any order is limited to the amount you paid for it.
Privacy
We collect your name, email, country, an optional WhatsApp number and the details of your order. We use them to reply to you, deliver your order, and send you emails about your account and orders. We send those emails through our email provider, Resend. If you accept analytics and advertising cookies, Google (and Meta or Microsoft, if we turn them on) receive information about how you use this site and which ads you clicked, so we can count visits and measure our ads. Even if you decline, Google tools may receive basic signals that do not use cookies, such as the page address and your browser type. We do not sell your data. Card payments are made on the secure EPS payment page, so we never see or store your card details. For other payment methods we only ask for transaction details. To ask what we hold about you, or to have it deleted, email hello@tazenix.com.
Refunds
Digital products: if a file does not work as described, write to us within 14 days and we will help you fix it or refund you. Monthly services can be cancelled before the next billing date. Ad spend is paid directly to Meta or Google and cannot be refunded by us. Custom projects are reviewed case by case, based on the work already delivered.
Cookies
We use a few small files in your browser. Necessary storage keeps your cart, your sign-in and your currency, and it always works. With your permission, we also use analytics and advertising tools: Google Analytics and Google Ads, and Meta or Microsoft Clarity if we turn them on. They help us count visits and measure which ads bring customers. You choose when you first visit, and you can change your choice at any time with Cookie settings in the footer. If you say no, we do not set analytics or advertising cookies.
License terms
Standard license: use a product in one project, personal or commercial, and edit it freely. Agency license: use it in unlimited client projects. Ask us for details. You may not resell, share or relist the files as they are, list them on another marketplace, or claim the design as your own template.
Legal notice
Tazenix Digital is operated by Tazenix Digital. Contact: hello@tazenix.com.
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hello@tazenix.com